Patient Access Specialist - job 1 of 4

Job Summary

A company is looking for a Patient Access Specialist.

Key Responsibilities

• Deliver high-quality patient experience through inbound and outbound call resolution
• Perform comprehensive patient access functions associated with scheduling, pre-registration, and registration
• Provide excellent customer service and route calls to designated staff as needed

Required Qualifications, Training, and Education

• High school diploma or GED required; associate's degree in a related field preferred
• 1-2 years of general clerical, customer service, or medical experience, preferably in healthcare
• Prior experience in a call center or high-volume patient contact preferred
• Epic certification and HFMA certification are preferred
• Knowledge of Arizona Medicaid programs and federal/state Fair Debt Collection Regulations is required