Open Enrollment Admin Clerk

Job Summary

A company is looking for an Open Enrollment Admin Clerk to support seasonal administrative operations and customer service during a high-volume benefits enrollment period.

Key Responsibilities

• Answer a high volume of incoming phone calls from external customers, providing prompt and courteous support
• Perform clerical tasks including data entry, document processing, and electronic mail preparation
• Collaborate with internal departments to ensure accurate and timely handling of information

Required Qualifications

• High school diploma or equivalent
• At least six months of office support experience or relevant training
• Typing speed of at least 30 WPM with 95% accuracy; familiarity with 10-key is preferred
• Proficiency with basic office equipment and Microsoft Word and Excel
• Reliable internet connection through a hard-wired ISP