Serve as primary point of contact during the closing process
Review loan approval details with applicants, including HELOC products and terms
Achieve customer satisfaction by establishing rapport and meeting service standards
Required Qualifications:
Minimum of 1 year of mortgage-specific customer service experience
Minimum of 2 years of general customer service experience
NMLS licensing preferred or ability to acquire within 30 days of employment
Ability to work effectively in a fast-paced, multi-task environment
Strong organizational and time management skills
Average salary estimate
$60000
/ YEARLY (est.)
min
max
$50000K
$70000K
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