Mobile Crisis Team – Remote Overnight

The Mobile Crisis Clinician – Remote Overnight, provides assessment and crisis intervention services to persons in the community who are experiencing a psychiatric or behavioral emergency and to significant others at the scene. The mobile crisis staff responds to all calls from members of the community and from the police. Persons in crisis needing MCT services may be in the community or seen at Grassroots. Remote Overnight ($200 stipend per shift; $40/hour for time worked). Must be fully licensed.

Saturdays 12:00am – 8:00am

Primary Responsibilities:
• Works assigned shift remotely within the jurisdiction of Howard County. Proof of residency in Howard County is required.
• Triages requests and provides crisis intervention services throughout the community, from a variety of sources, up to 40 hours a week as scheduled.
• Completes a thorough assessment in partnership with other MCT member, police and collateral others for each new client to determine their needs and the best intervention possible.
• Demonstrates ability to work with individuals (adults and adolescents), as well as couples and families.
• MCT provides follow-up services to identified clients as well as family and or friends of identified client.
• Completes iCarol reports for all calls at the end of each call. All calls are documented before the end of shift.
• Provides crisis intervention counseling using a variety of interventions including: Emergency Petition, voluntary hospitalization, conflict mediation, access to resources, etc.

Secondary Responsibilities:
• Assist MCT Program Manager, and Director of Crisis Services with projects or other tasks, as requested.
• Participates in program evaluation by sending surveys to recipients of service as per protocol.
• Represent Grassroots at health fairs and other community events, as requested.
• Uses counseling skills, empathetic listening and warmth to establish rapport with all callers and clients.
• Counselor uses the crisis intervention model with all clients as is appropriate.
• Communicates with peers on shift all necessary information relating to operations and client updates.
• Actively participates in the various formats of Crisis Team and MCT “meetings” (videos to watch, emails to read, webinars, and or face to face meetings) to ensure that up to date information is being communicated to clients.
• Positively contributes to the morale of peers and proactively problem solves client cases as well as systemic concerns, offering suggestions for addressing concerns.
• Provides training and orientation to new staff as requested in a helpful and thorough manner.
• Keeps workplace including MCT vehicle clean and orderly.
• Other duties as required/needed.

Agency-wide Responsibilities:
• Participate in supervision, in-service training and staff meetings
• Maintain good working relationship with co-workers and contribute positively to group morale
• Complete all administrative duties including time sheets, leave requests etc.
• Participate in special committees or special projects as needed
• Use appropriate channels of communication to resolve conflicts with other staff
• Interact with staff, clients and visitors in professional and courteous manner.

Education and Experience:
• Master’s degree in Social Work or other mental health related field, with professional licensure required (LCSW-C, LCPC, LMFT)
• Two years of relevant experience in mental health service with at least 2 years in crisis intervention services, suicide prevention and intervention
• Possession of valid Maryland driver’s license required
• Knowledge of homelessness issues a plus

Skills and Abilities:
• Excellent oral and written communication skills
• Presentation/training skills including small and large group presentations and trainings
• Ability to function successfully in an environment requiring immediate response to urgent situations
• Spontaneous supervision of staff in real time
• Knowledge of and familiarity with local and statewide community resources
• Knowledge of the following areas is very desirable: Crisis intervention theory, assessment skills and intervention strategies. Broad knowledge of mental illnesses. Basic knowledge of wide range of issues such as suicide, substance abuse, victimization, domestic violence, family dynamics, child abuse/neglect, and community resources.
• Analytical and problem-solving skills
• Computer skills with various software and the internet

Work Conditions:
• Works some holiday shifts during the year
• Shared office space with 1 MCT Clinician
• Occasionally required to come in outside of regular business hours for coverage needs
• Must be comfortable driving various conditions (i.e., rain, night) – no transportation of clients is necessary.
• Eligible for Mileage Reimbursement when performing 100% Remote Overnight On-Call duties.

Supplemental Grassroots Rewards & Incentives:
• Grassroots offers to pay 100% of the expenses for its employees wishing to take advantage in the following areas:
• Licensure and/or Renewal (ex. Clinical, Nursing, Medical, etc.)
• CEUs
• Professional Trainings and/or Conferences
• Field Certifications
• Automatic wage increases for Certifications achieved while employed.
• $250 Hiring Bonus for full completion of Onboarding and HR trainings. – w/stipulation that they are completed as scheduled by Grassroots.
• $500 Retention Bonus – w/ stipulation that the employee is in positive standing and meets probation.
• Small Loan Option at 0% Interest for 1 year
• *All incentives and/rewards are subject to the employee meeting the required policies and procedures, including, but not limited to, agency’s 3-month probationary period, performance metrics, and/or signed agreements prior to registration and authorization by Grassroots leadership**We do not offer Tuition Reimbursement. This is strictly funding available for professional development and/or training.

Grassroots does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
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