Mississippi Licensed Call Center Rep - job 1 of 2

Job Summary

A company is looking for a Call Center Representative to assist customers with their insurance needs.

Key Responsibilities

• Support customer inquiries regarding coverage, rates, billing issues, and policy reviews
• Share expertise on products and services to ensure appropriate insurance coverage
• Care for customers recently involved in accidents by setting up new claim reports and offering additional products

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales positions, with training available for those not already licensed
• Ability to multitask and navigate multiple computer systems
• Customer service experience is preferred
• Must have a designated workspace and high-speed internet for remote work