Maine Licensed Call Center Rep - job 1 of 2

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote setting.

Key Responsibilities

• Assist customers with inquiries related to insurance coverage, rates, and billing while promoting additional products
• Provide expertise on products and services to ensure customers have appropriate insurance coverage
• Support customers in filing claims and demonstrate empathy during the claims process

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales positions, with training provided for those not already licensed
• Ability to multitask and navigate multiple computer systems
• Experience in customer service
• Willingness to work a full-time schedule, including evenings and weekends