Live Verification Phone Agent

Job Summary

A company is looking for an e-Live Verification Phone Agent.

Key Responsibilities

• Review customer rental information to ensure compliance with standards
• Handle inbound and outbound calls, as well as chat interactions with customers
• Document customer concerns and provide resolutions as needed

Required Qualifications, Training, and Education

• One year of phone customer service experience
• Experience with high volume inbound calls preferred
• Ability to work independently after initial training
• Technical proficiency with required hardware and software
• Must have a quiet, private work area for remote work