Live Chat Representative - job 2 of 4

Job Title

Live Chat Representative

Company Name

Catermate

Location

International

Company Description

Catermate is a dynamic and innovative company dedicated to providing exceptional culinary experiences. We pride ourselves on our commitment to quality, creativity, and customer satisfaction.

Job Description

We are seeking a dedicated and customer-focused Live Chat Representative to join our international team. As a Live Chat Representative at Catermate, you will be responsible for providing exceptional customer service and support through our live chat platform, ensuring customer inquiries are addressed promptly and effectively.

Responsibilities
• Engage with customers via live chat to provide support and assistance.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to improve customer service processes.
• Utilize Microsoft Office tools to document and track customer interactions.

Qualifications
• 0-5 years of experience in customer service or a related field.
• Strong communication skills.
• Proficiency in Microsoft Office.
• Commitment to customer success and satisfaction.
• Ability to work in a fast-paced environment.

Why Join Us?

At Catermate, we offer a supportive and innovative work environment where you can grow your skills and contribute to exciting projects. Join us and be part of a team that values quality, creativity, and customer satisfaction.

Created at 2025-01-21 19:34:20

Updated at 2025-01-21 19:37:15

Location: Remote (International);
About Catermate:

Whether you’re planning a gala sheva brachos or a small office party, Catermates aims to transform the way you tackle the biggest task on your to-do list, by providing exceptional food, ordered and delivered with exceptional ease.

Open positions:
• Catermate – Sample Job
• Catermate – Live Chat Representative
• Catermate – Sous Chef