Licensed Personal Lines Insurance Agent, Bilingual – Spanish (Remote)

Description:
• The Licensed Insurance Agent (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
• This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.
• You will actively listen and ask questions to identify customer needs.
• Advise on plan options, coverages, and pricing.
• Process new and/or amended enrollments.

Requirements:
• 1 + years of customer service experience
• Active resident license to sell P&C insurance
• Verifiable High school diploma or GED
• Strong computer navigation skills and PC knowledge
• Proficiency in fast-paced multi-tasking with strong problem-solving skills
• High Speed internet (no wireless/hotspots or satellite)
• Must reside in the United States

Benefits:
• Paid training (Classroom: 6 Weeks and Transition: 7 Weeks)
• Performance-based incentives
• Lucrative employee referral bonus opportunities
• 401K with company match
• Paid PTO and holidays
• Medical, dental, and vision insurance
• Comprehensive Employee Assistance Program (EAP)
• Health and wellness programs
• Mentorship programs
• Celebrations for Concentrix Day, Team Appreciation Day, and Customer Service Week