Inbound Specialist

Job Summary

A company is looking for an Inbound Specialist to assist in converting leads into members and providing support throughout the enrollment process.

Key Responsibilities

• Drive enrollments by engaging with qualified leads and guiding them through the enrollment process
• Utilize effective closing techniques to address concerns and convert potential members
• Deliver outstanding customer interactions and collaborate with internal teams to ensure comprehensive support

Required Qualifications

• 2+ years of experience in outbound calling, telemarketing, or sales is highly preferred
• Strong organizational and time management skills
• Ability to persuade and influence others
• Proficient in using computers and relevant tools (e.g., Zoom Workplace, Excel, Jira, Slack, Notion)
• High school diploma or equivalent (bachelor's degree preferred)