Inbound Call Center Customer Service Representative

IMMEDIATE OPENINGS

ABOUT OUR COMPANY:

NetTel USA. We are known for Reliability. Reputation. Results.

We have been family owned and operated since 1974.

Our team is rated in the top ten percent of call centers in the country!!

We have been featured in several news segments as one of the “good” call centers in the industry. We strive to maintain a trustworthy, professional, and ethical approach to customer service.

OUR LOCATION:

Our building is in Melville, NY. The office is located near Route 110 and the Long Island Expressway. We have shopping, dining, groceries and an amusement park all located within 2 miles of our facility.

There is also a small café for lunch located on the first floor of our office building.

THE POSITION:

No experience necessary. We teach you everything you need to know during training. We have an in-house university style training program. After training you can take courses to help enrich your career.

If hired, candidates will be handling inbound customer service calls including customer inquiries, assist with billing and resolve account issues.

Including repayment of customer bills, processing payments, and providing information on how to resolve customer concerns.

· Paid training at a rate of $17.50/hour

· Must be able to work in-office

· Competitive benefits packages, including medical/dental/vision/401K

· Weekly Pay

· Flexible scheduling

· Growth and advancement opportunities

Job Types: Full-time, Part-time

Pay: $17.50 per hour

Expected hours: 25 – 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Shift:
• Day shift
• Morning shift

Application Question(s):
• Approximately how long would your commute be?

Work Location: In person