Implementation Project Manager - job 1 of 15

Job Summary

A company is looking for an Implementation Project Manager.

Key Responsibilities

• Engage with customers to enhance their onboarding experience with the platform
• Provide tailored training and document best practice workflows based on customer use cases
• Coordinate and manage implementation projects, ensuring timely completion and optimization of processes

Required Qualifications

• 3+ years of SaaS implementation experience
• Experience with CRM systems
• Advanced proficiency in Excel and Google Sheets
• Minimum three years in a customer-facing role, preferably in support or training
• Basic understanding of cannabis industry dispensary workflows