Help Desk Onboarding Manager

Job Summary

A company is looking for a Help Desk Partner Onboarding Manager.

Key Responsibilities

• Manage partner/client onboarding process
• Implement internal documentation strategy and manage existing documents
• Handle communications and manage relationships with existing partners

Required Qualifications

• At least five (5) years of experience in a similar role
• Experience with PSA tools such as ConnectWise, Autotask, or similar
• Documentation management experience within IT Glue or equivalent
• B.A./B.S. in a related field or equivalent work experience
• Microsoft or CCP certification preferred