Healthcare Product Support Manager

Job Summary

A company is looking for a Healthcare Product Support Manager.

Key Responsibilities

• Oversee operations support team for insurance eligibility product and streamline onboarding processes
• Manage team workload, backlog, and optimize throughput for issue resolution
• Collaborate with leaders to enhance customer satisfaction and mentor team members in best practices

Required Qualifications

• Bachelor's Degree
• SQL knowledge
• 1+ years of leadership experience
• Experience in a healthcare-based setting
• Experience managing in a remote environment