Federal Technical Account Manager

Job Summary

A company is looking for a Federal Technical Account Manager.

Key Responsibilities

• Ensure customer desired outcomes are achieved through proactive outreach
• Manage and prioritize a portfolio of customers for success and satisfaction
• Act as the subject matter expert for customers during product changes and enablement

Required Qualifications

• 4-year college degree and US Citizenship required
• 5+ years of experience in a related function, with preference for federal sector experience
• Previous technical support and sales engineering or technical account management experience
• Experience designing and supporting multilayer IP networks and network security
• Willingness to travel 10% of the time