Entry-Level Client Success Manager - job 2 of 2

Job Summary

A company is looking for a Junior Client Success Manager.

Key Responsibilities

• Meet with clients 1:1 to provide support, training, and product knowledge
• Manage retention efforts for clients at risk of cancellation
• Maintain accurate documentation of client interactions and advocate for client needs

Required Qualifications

• Undergraduate degree preferred, preferably in business or communications
• Previous experience in a support or customer service role
• Strong organizational skills and ability to multitask
• Ability to work independently and meet deadlines
• Understanding of real estate is a plus but not necessary