Entry Level Data NOC Technician - job 2 of 2

Job Summary

A company is looking for a Tier One Technician (Data NOC) entry-level position.

Key Responsibilities

• Monitor customer networks for issues and take corrective actions
• Coordinate with technicians and service providers to troubleshoot and resolve problems
• Document job status and ensure timely handling of tickets and tasks

Required Qualifications, Training, and Education

• High School diploma; Associate's degree preferred
• One year of IT or customer support experience
• Basic knowledge of networking technologies and tools
• Ability to multitask and work efficiently
• Team-oriented with the ability to follow processes and escalate issues as needed