Director of Customer Operations - job 1 of 2

Job Summary

A company is looking for a Director, Customer Operations.

Key Responsibilities

• Manage a team of Business Partners and Analysts to support revenue leadership and operational excellence
• Develop and implement go-to-market strategies aligned with company growth objectives
• Serve as a strategic advisor on revenue performance and organizational effectiveness

Required Qualifications

• 10+ years of leadership experience in Revenue Operations or similar functions
• Proven ability to build and scale high-performance operational teams
• Expertise in organizational design and change management strategies
• Demonstrated success in driving strategic initiatives for company growth
• Deep knowledge of sales technology ecosystems and operational best practices