Senior Manager of Customer Advocacy - job 1 of 2

Job Summary

A company is looking for a Senior Manager, Customer Advocacy & References.

Key Responsibilities:

• Launch and manage the global Customer Advocacy & Reference Program
• Build infrastructure and processes for a scalable reference program including peer references and customer testimonials
• Partner with Sales, Customer Success, and Product Marketing to activate customer advocates

Required Qualifications:

• 5+ years in B2B customer marketing, advocacy, or reference programs
• Proven success in launching global reference initiatives at SaaS or data companies
• Experience with advocacy platforms and CRM tools
• Comfortable interfacing with C-level customers
• Experience in B2B SaaS marketing or sales