Digital Patient Communications Coordinator

Job Summary

A company is looking for a Digital Patient Communications Coordinator.

Key Responsibilities

• Develop, schedule, and launch digital patient engagement campaigns via email, SMS, and ringless voicemail
• Pull, clean, and filter patient data to create targeted campaign lists while ensuring HIPAA compliance
• Monitor and respond to incoming patient messages, escalating clinical concerns as necessary

Qualifications

• Proficiency in digital communication and outreach platforms
• Advanced knowledge of Excel and Google Sheets for data management
• Experience in a fast-paced, multitasking environment
• Understanding of HIPAA compliance and healthcare communication standards