Defined Contribution Client Success Manager

Job Summary

A company is looking for a Defined Contribution Client Success Manager.

Key Responsibilities

• Oversee daily operational performance for assigned clients and operations teams
• Manage defined contribution plans and address client inquiries and escalations
• Collaborate with internal teams to improve efficiency and delivery quality

Required Qualifications

• 3+ years of experience in Defined Contribution
• Proven analytical abilities with complex data
• Advanced management and organizational skills
• Expert knowledge of Defined Contribution and related systems
• 3+ years of experience coaching and leveraging work through others