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Job details

Customer Support Manager - job 1 of 7

Job Summary

A company is looking for a Customer Support Manager to lead the customer support department and ensure high customer satisfaction.

Key Responsibilities
  • Oversee daily operations of the customer support department and manage team performance
  • Develop and implement effective support strategies, policies, and training materials
  • Respond to escalated customer issues and monitor support statistics for continuous improvement


Required Qualifications
  • 3+ years of B2B/B2C SaaS customer support experience
  • Experience in out-of-home (OOH) advertising or marketing is a plus
  • High proficiency in digital tech tools such as FreshDesk, ZenDesk, and Salesforce
  • Bachelor's degree
  • Strong interpersonal and organizational skills

Average salary estimate

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$0K
$0K

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 2, 2025

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