Customer Success Manager - job 5 of 10

Job Summary

A company is looking for a Customer Success Manager to manage customer relationships and drive product adoption.

Key Responsibilities

• Establish a customer-centric environment to foster strong relationships and reduce churn
• Conduct post-implementation meetings and proactively manage customer health
• Collaborate with internal teams to resolve customer issues and forecast renewals

Required Qualifications

• Bachelor's degree or 3 years of related experience in a SaaS environment in Customer Success or Account Management
• Proficiency in basic office products and project management systems
• Ability to adapt quickly to new technology
• Professionalism and tact under pressure
• Strong interpersonal skills and teamwork capabilities