Customer Success Data Analyst - job 1 of 2

Job Summary

A company is looking for a Customer Success Management Data Analyst (Contract).

Key Responsibilities

• Assist in the management and integrity of customer data, ensuring accuracy across systems
• Support the renewals process by tracking key dates, preparing reports, and coordinating with internal teams
• Analyze current CSM processes to identify bottlenecks and automation opportunities

Required Qualifications

• Currently pursuing a degree in Business, Information Systems, Computer Science, or a related field
• Familiarity with tools such as Excel, Power BI, or low-code/no-code platforms
• Basic understanding of databases, APIs, or scripting is a plus
• Self-starter with a passion for improving processes and delivering impact