Customer Strategy Lead

Job Summary

A company is looking for a Customer Strategy and Value Lead for North America.

Key Responsibilities

• Lead strategic and value consultative engagements with banks, fintechs, and merchants
• Collaborate with Sales and Account Managers to define account strategies and value propositions
• Develop and maintain knowledge assets and tools related to value frameworks and capability maturity models

Required Qualifications

• 5+ years of experience in management consulting, value selling, or internal strategy teams
• 10+ years of overall working experience
• Experience in technology and financial services is highly valued
• An MBA is preferred
• Experience in the payments space or fraud in financial services is a plus