Customer Solutions Collector

Job Summary

A company is looking for a Customer Solutions Representative - Collector starting August 2025, with remote work options available in specific states.

Key Responsibilities

• Contact customers to determine reasons for payment delinquency and negotiate payment commitments
• Handle accounts accurately while meeting performance standards and metrics
• Document accounts clearly and respond to customer inquiries within established time frames

Required Qualifications

• High School Diploma or equivalent required
• Prior experience in financial services or a similar industry preferred
• Associate or bachelor's degree in business or related field may substitute for experience
• Bilingual skills (Spanish) are a plus
• Experience with Microsoft Windows and internet-based applications required