Customer Service Coordinator - job 1 of 2

Job Summary

A company is looking for a Customer Service Coordinator to ensure smooth order fulfillment by supporting sales, project management, and accounting teams.

Key Responsibilities:

• Process, track, and bill customer orders with accuracy and efficiency
• Assist in preparing product specifications, pricing research, and vendor discussions
• Verify and manage manufacturer orders, ensuring accuracy in details and specifications

Qualifications:

• Experience with NetSuite or similar software is required
• Basic understanding of Project Spec and familiarity with Cap Worksheets or similar tools
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Prior experience in customer service, order processing, or a similar role is preferred
• Must have a personal PC/laptop and a stable internet connection (minimum 20 Mbps download & upload speed)