Customer Service Admin

A Leading Freight Forwarder is seeking a skilled Administrative Customer Service Representative for their Operations Department in Dallas. This is a full-time role with opportunities for overtime on a regular basis!

Currently seeking a customer service agent with fantastic people skills via email and phone. The ideal candidate will promote a customer friendly atmosphere and can maintain good communication. The Customer Service Representative will be working directly with drivers, warehouse, and customers and provide excellent customer service.

Related specific responsibilities will include:
• Providing excellent customer service
• Basic computer skills, including Microsoft Office, e-mail, and web browsing
• Managing multiple phone lines
• Proficient in geography to determine best forwarding routes
• Data Entry
• Ensuring timely movement of cargo from origin to destination
• Perform additional duties on a needed basis

Qualifications:
• Exceptional time management and multitasking capabilities
• 1-2 years of experience in Administrative support
• 1-2 years of experience in Customer Service
• Dependable, reliable, and punctual
• Strong work ethic with the ability to succeed in a fast-paced environment

#COR1

Job Type: Full-time

Pay: $21.00 – $24.00 per hour

Expected hours: 40 per week

Benefits:
• Health insurance
• Paid time off

Shift:
• 8 hour shift

Experience:
• Admin Logistics: 1 year (Required)

Ability to Commute:
• Dallas, TX 75244 (Required)

Ability to Relocate:
• Dallas, TX 75244: Relocate before starting work (Preferred)

Work Location: In person