Customer Onboarding Specialist

Job Summary

A company is looking for a Customer Onboarding Specialist (with Spanish).

Key Responsibilities

• Verify and confirm student payments and update internal records
• Contact students post-payment to provide onboarding task lists and address inquiries
• Maintain organized records of communications and escalate complex issues as needed

Required Qualifications

• At least 1 year of experience in customer-facing roles
• Advanced level of English (C1) and Spanish (C1)
• Customer-oriented and enjoys helping people
• Able to manage a large number of clients
• Excellent communication skills