Customer Experience Marketing Manager

Job Summary

A company is looking for a Customer Experience Performance Marketing Manager.

Key Responsibilities

• Lead digital acquisition and retention activities to support customer and business growth
• Create and optimize digital marketing experiences for customer segments using QuickBooks products
• Measure and report performance of digital campaigns and analyze customer experience across multiple channels

Required Qualifications

• 4-6 years of experience in Marketing, Product Marketing, or Customer Success
• Experience in consumer segmentation and A/B testing
• Robust analytical skills for customer insights and ROI analysis
• Bachelor's Degree required
• Experience in creating AI-driven marketing campaigns is a plus