Customer Advocacy Marketing Specialist

Job Summary

A company is looking for a Customer Advocacy & Marketing Specialist to enhance customer success stories and support marketing initiatives.

Key Responsibilities

• Support the rollout of customer advocacy initiatives and manage day-to-day operations of the customer reference platform
• Source and publish case studies, testimonials, and customer quotes while collaborating with internal teams
• Manage review programs and act as the liaison for sales and field teams regarding customer content and advocacy assets

Required Qualifications

• 3-5 years of experience in customer marketing, advocacy, or content marketing in B2B tech or cybersecurity
• Strong project management skills with the ability to coordinate multiple campaigns and stakeholders
• Familiarity with customer reference platforms and review sites is a plus
• A proactive, customer-first mindset with a passion for amplifying customer voices
• Comfort working in fast-paced environments and collaborating across teams