Conversational AI Designer

Job Summary

A company is looking for a Conversational AI Designer to create high-quality AI conversation models for contact center agents.

Key Responsibilities

• Lead customer AI Delivery projects, designing, building, deploying, and tuning AI solutions
• Collaborate with stakeholders to design solutions that meet business objectives using AI products
• Design virtual agent solutions and maintain AI models to ensure quality standards

Required Qualifications

• 2 years of experience in conversational design as a Conversation Designer/Architect
• Background in Linguistics preferred
• Experience with prompt engineering preferred
• Experience with Dialogflow CX preferred
• Fluency in a second language is preferred