Connected Care Assistant

Job Summary

A company is looking for a Connected Care Assistant to support members in managing their health conditions.

Key Responsibilities:

• Engage with members through calls, chats, and outreach to coordinate care services
• Manage administrative tasks, including composing letters and obtaining medical records
• Attend training and comply with healthcare laws and organizational guidelines

Required Qualifications:

• Prior experience in case management or healthcare setting is preferred
• Proficiency in motivational interviewing techniques
• Ability to multitask and adapt in a changing environment
• Experience with health IT systems and reports is desirable
• Knowledge of community healthcare and social welfare resources is preferred