Complaints Administrative Assistant - job 1 of 2

Job Summary

A company is looking for a Complaints Administrative Assistant for a remote position in the US.

Key Responsibilities

• Handle and process complaints, claims, and incidents
• Conduct data entry, document review, and generate reports
• Perform outbound calls to debtors regarding claim findings

Required Qualifications

• 2+ years of experience in Collateral Repossession, Insurance Claims, or related fields
• Legal authorization to work in the U.S. indefinitely
• Intermediate to advanced proficiency in Microsoft Excel and Word
• Experience with Google email, Docs, and Sheets is preferred
• Claims and/or complaints handling experience is a plus