Care Management Coordinator II

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Provides outreach to members and supports care plan next steps and resource connections
• Acts as front-line support for member and provider inquiries, explaining care plan procedures
• Documents and maintains non-clinical member records in compliance with state and regulatory requirements

Required Qualifications

• High School diploma or GED required
• 1 - 2 years of related experience preferred
• Knowledge of health plan activities and community resources is beneficial
• Ability to connect members to health plan and community resources
• Familiarity with Social Determinants of Health (SDOH) needs is advantageous