Registered Cardiac Sonographer

Job Summary

A company is looking for a Clinical Support Engineer to manage complex product integrations and customer issues.

Key Responsibilities

• Interact with customers and third-party resources to resolve escalated issues
• Provide regular updates to customers and advocate for their needs
• Analyze incidents for trends and improve customer experience

Required Qualifications, Training, and Education

• Degree from a Technical College/University or equivalent experience; BS in a technical/clinical discipline preferred
• Registered Diagnostic Cardiac Sonographer (RDCS) or equivalent certification preferred
• 1+ years of support or implementation experience with PACS systems
• 3+ years of clinical hospital experience preferred
• Understanding of DICOM, HL7, and general computer network technology