Product Manager

As a Product Manager at Re-Leased, your role will involve leading the development and management of our cloud-based commercial property management software. You'll be engaged in customer research, market analysis, and cross-team collaboration to ensure our products meet user needs while driving business growth and customer satisfaction.

To succeed as a Product Manager at Re-Leased, you should have extensive experience in SaaS or cloud products, a proven record in product management, and the ability to translate customer insights into actionable outcomes. Strong data-driven decision-making and empathy for user experiences are crucial.

Re-Leased offers a comprehensive benefits package including an Individual Health Insurance Policy, opportunities for career growth within a global business, and a collaborative work environment that values thought diversity and innovative ideas. You'll be part of a supportive team that truly cares about employees and customers.

At Re-Leased, we believe in continuous learning and improvement. As a Product Manager, you'll have opportunities to lead new initiatives, work on diverse projects, and attend workshops or training sessions aimed at enhancing your skills and career growth.

The Product Manager position at Re-Leased is remote-first and can be based anywhere in New Zealand. This flexibility allows you to collaborate with teams primarily located in Napier, Auckland, and Wellington while enjoying work-life balance.

The culture at Re-Leased is centered around core values like People First, Find a Way, and Win or Learn. We foster an environment that encourages collaboration, diversity of thought, and a commitment to both employee and customer success. As a Product Manager, you'll thrive in a supportive atmosphere where team spirits run high.

To express your interest in the Product Manager role at Re-Leased, simply submit your details along with a detailed account of your professional journey. Highlight your relevant experience, achievements, and why you're excited about joining our innovative team!

In your response, outline a strategic approach that includes gathering customer insights through interviews or surveys, analyzing data, and turning those insights into actionable product features or improvements. Emphasize your emphasis on empathy and data in decision-making.

Discuss methods you use for prioritization, such as the MoSCoW method or RICE scoring. Explain how you balance customer needs, company goals, and technical feasibility while ensuring transparency with stakeholders.

Share a specific example, detailing the challenge, the steps you took to address it, and the outcome. Highlight your problem-solving skills and your ability to rally your team around a solution.

Talk about key performance indicators (KPIs) such as customer satisfaction scores, net retention rates, user engagement metrics, and conversion rates. Explain how you use these metrics to inform decisions and drive continuous improvement.

Emphasize your approach to establishing clear communication channels, regular check-ins, and fostering an open culture where everyone feels comfortable sharing updates and challenges. Mention tools you use for collaboration.

Define user-centricity in the context of product management. Discuss the importance of continuous user feedback, iterative design processes, and empathy in creating products that genuinely solve user problems.

Detail how you utilize data analytics tools to gather insights on user behavior, feature performance, and market trends. Provide an example of how data analysis has informed a product decision in your past roles.

Discuss how you stay informed by attending industry conferences, following relevant publications, and connecting with other professionals in the field. Emphasize your commitment to lifelong learning and incorporation of insights into your product strategy.

Share your thoughts on the evolving role of product managers in SaaS. You might talk about increasing reliance on data-driven decisions, the importance of agility, and the growing emphasis on user experience as integral to a product's success.

Relate your understanding of Re-Leased’s unique offerings, core values, and commitment to innovation. Highlight how the company's focus on user experience and its responsive culture make it a leader in the industry.