Ensure accountability and security of data center inventory. Understand and adhere to company safety policies and procedures as well as documented inventory controls and practices. Provide service in alignment with Rackspace Core Values to include FANATICAL support.
Responsibilities- Manage and process internal tickets (with limited supervision).
- Process equipment returning to secured inventory stockroom.
- Execute physical movements of inventory.
- Maintain meticulous 5S and housekeeping practices.
- Participate in the root cause analysis method to investigate any customer-impacting events.
- Participate in regularly schedule inventory-related meetings.
- Assist in training of new and existing controllers.
- Learn and demonstrate understanding of all safety policies, procedures and requirements, including acquisition of any required certifications.
- Address inquiries from other internal/external departments.
- Stock materials following industry handling standards.
- Process hard drives containing data through the drive wiping and destruction processes. Process requisitions.
- Participate in count and assist in reconciliation for the cycle counting process.
- Process reinstatements.
- Process all return materials, including sub-assembly build.
- Pull and assign items to fulfill customer contracts and upgrades.
- Replenish inventory using kanban and min/max methodology.
- Process materials for disposals.
- Coordinate inbound and outbound shipments and properly communicate with freight companies.
- Process international shipments adhering to industry standards.
- Process inbound receipts required for custom products.
- Package all shipments in alignment with documented company standards.
- Complete all shipping and receiving documentation.
- Process inter-organization transfers.
- Demonstrate no less than full performance in a continuous, consistent, measurable manner.
- Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers.
- Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.
Qualifications- High School Diploma or regional equivalent required
- Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
- Entry Level knowledge and experience with inventory management processes and tools in a global matrixed organization
- Entry Level knowledge of integrated inventory control systems
- Analytical Skills
- Computing Tools
- Contract Management
- Global Trade Compliance
- Process Improvement
- Sourcing/Supplier Management
- Transportation Sourcing/Management
Information on benefits offered is here.
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The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.
•The anticipated starting pay range for Colorado is: $33,500 - $49,170.
•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $35,600 - $52,250.
•The anticipated starting pay range for California, New York City and Washington is: $39,200 - $57,420.
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.