Quality Program Enablement Manager

Job Summary

A company is looking for a Manager, Clinical Coaching, Quality Performance Enablement.

Key Responsibilities

• Oversee customer engagement strategies, knowledge management, and communication for quality programs
• Provide direct support and expertise to customer success teams and manage escalations
• Develop and maintain subject matter expertise in value-based care programs and collaborate across teams

Required Qualifications

• Bachelor's degree
• Strong understanding of healthcare, health IT, and payer reimbursement models
• 5+ years of professional experience in training, project management, and customer service
• 3+ years of experience in a healthcare practice setting preferred
• Proven ability to work independently and collaboratively within cross-functional teams