Retail Coordinator

With 150+ locations across 17 states, QualDerm Partners stands as the largest multi-state female-founded and owned dermatology network in the U.S. Our commitment at QualDerm is to educate, protect, and care for your skin. We aim to bring forth the highest quality in comprehensive skincare, enabling you to achieve a more confident, healthier, and beautiful self.

Our mission revolves around enlightening communities and healthcare professionals about the significance of skin health, including skin cancer prevention and risk factors, while promoting healthy skin through annual exams and expert dermatological care.

At QualDerm, we are dedicated to providing both accessible high-quality care and a supportive, rewarding environment for our employees and providers. We believe in fostering a culture where everyone is encouraged to excel.

Job Summary:

The Retail Coordinator plays a vital role in the effective management and growth of our retail services. This position involves coordinating day-to-day operations within the retail setting, ranging from inventory management to customer service, ensuring all products and services meet the high standards set by QualDerm.

Essential Duties and Responsibilities:

• Oversee daily retail operations, ensuring a seamless experience for patients and staff.
• Manage inventory levels, including ordering, stocking, and organizing merchandise to provide an appealing shopping environment.
• Collaborate with the marketing team to develop promotions, patient education materials, and events that drive retail sales.
• Train and supervise staff on retail product knowledge and customer service standards.
• Assist in addressing customer inquiries and resolving any issues to enhance patient satisfaction.
• Monitor product performance to make data-driven decisions on inventory and sales strategies.
• Ensure compliance with all company policies and procedures, as well as health and safety regulations.
• Maintain visual merchandising standards to create an inviting environment for patients.
• Track and report sales data, inventory levels, and performance metrics to management.
• Promote skin health awareness and educate patients about appropriate skincare products and services.
• Participate in staff meetings and collaborate with other departments to achieve company goals.
• Any other duties as assigned to ensure the success of retail operations.

• Degree: High School Diploma
• Experience: 2-3 years of retail experience or customer service 
• Excellent verbal and written communication skills

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.