Sales Support/Customer Service Representative

THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP

Quabbin Wire & Cable Co., Inc. is a mid-sized  manufacturer of electronic cables for numerous industrial, commercial, audio/visual and other electronic applications. With a reputation for solutions-based engineering and a quality system certified to ISO 9001:2015, Quabbin continually earns trust and respect from its partners in the wire and cable market.

If you are business-minded, good with people, have strong computer, phone and math skills and enjoy helping others in a technical environment, you may be an excellent candidate for this sales support position.

You will interact via phone and email with a variety of internal and external contacts to promote products, quote and negotiate prices, process orders and help meet customer needs.  You'll be part of a small, dedicated team to support sales goals (no quotas) and deliver excellent customer service.

1. Associates degree or equivalent business experience in areas of marketing or business.
2. Customer service experience, preferably in a business-to-business sales environment.
3. Excellent oral communication skills, solid business writing skills and an accuracy mindset.
4. Ability to promote/sell technical products (training provided).
5. Solid math skills; proficient with calculations.
6. Strong attendance, punctuality and productivity.
7. Computer literate and proficient with MS Office software.
8. Availability to work a standard 40-hr schedule, from 8am to 5pm.
9. Experience with contact management software is desirable.
10. Familiarity with cable industry, basic electronics and/or related product knowledge is a plus.

THIS IS AN ONSITE POSITION REQUIRING AT LEAST 40 HOURS PER WEEK

We conduct employment testing, reference checks, and drug screening (except cannabis) for all new hires.

We offer a competitive salary and benefits package, including paid vacation/sick/personal/holidays, 401(k) with company match, excellent medical, dental, vision, life and disability insurance, flexible spending account, employee discounts, and more. We enjoy foodie days, wellness events, family days, and celebrations large and small.

CONNECT WITH US! If you meet the qualifications listed above, we invite you to apply. We look forward to hearing from you! 

An Equal Opportunity Employer.