Branch Assistant - 28 hours per week - Hessen Cassel

"Enriching the community through lifelong learning and discovery"

Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives?  If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.

Do you love working with people and making a difference in your community? At the Hessen Cassel Branch, we are looking for a friendly, customer-focused Branch Assistant to join our team! Every day in this role is an opportunity to connect with our community.  

The Hessen Cassel Branch serves the vibrant Southeast Fort Wayne area—the city’s most diverse quadrant, where cultures, languages, and traditions come together. The neighborhood is full of family-run markets, restaurants, and a strong sense of community.

 If you enjoy helping others, thrive in a dynamic environment, and believe in the power of community, we’d love to meet you!

Click here for full job description

This position is 28 hours per week with the following schedule:

Monday 3-9

Tuesday 9-6

Thursday 3-9

Alternating Fri/Sat 9:15-6:15

• Provide excellent customer service - help patrons sign up for library cards, find materials, and answer general questions
• Offer computer and technical assistance to visitors navigating our public computers and digital resources.
• check in and check out library materials while keeping our collections organized and accessible.
• Support library events and programs that celebrate learning, diversity, and creativity.

• High School Diploma or equivalent; AND one (1) year of customer service OR an equivalent combination of education, training and experience.

• Starting pay is $13.77 per hour and up based on related and comparable work experience
• Access to a Flexible Spending Account
• Employee Assistance Program
• Three weeks of vacation accrual
• One week pro-rated paid sick leave
• Pro-rated holiday pay
• Voluntary Term Life, Critical Illness and Accident insurance options
• 457b deferred compensation option
• Free parking

You will be asked to upload a resume' with this application.

This job will remain open until filled.

Everyone belongs at the Allen County Public Library. We are on a mission to recognize, cultivate, and celebrate diversity. We offer collections, services, programs, assistance, and spaces that enrich and reflect our community. We are committed to nurturing an inclusive workforce and establishing ourselves as a communal space of respect, safety, and service. All are welcome to pursue lifelong learning and discovery at ACPL regardless of identity, origin, ability, religion, race, culture, socioeconomic status, age, or other differences.

The Allen County Public Library is an equal opportunity employer.