Services Manager (Contract)

ABOUT PROJECT HEALTHY MINDS

Project Healthy Minds is a mental health startup that is a non-profit. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time, the growing mental health crisis. We believe that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you. 

To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more.

We are backed by a powerhouse, industry-leading board of directors and advisory council whose members are passionate hands-on, and dive into the important work with us.

Learn more at projecthealthyminds.com and @projecthealthyminds on social.

ABOUT THE ROLE 

WHAT WE’RE LOOKING FOR:

We are seeking a highly organized, detail-oriented, and effective communicator to join our team in NYC. Our ideal candidate has successful experience with operational, sales, or technical roles in a dynamic startup or startup-like environment. As Services Manager, you will lead the charge for further developing our Services database and manage relationships with these organizations. 

This is a mostly remote, hourly contract position based in the greater NYC area.

HOW YOU'll CONTRIBUTE:

• You will work with the VP of Product to set strategic goals for the Services database, including growth targets and new data dimensions, and regularly report on your progress

• You will lead the process for researching, screening, and labeling prospective new services for the PHM Services database, as well as periodic audits

• You will contact and engage with Services candidates during screening and beyond to gather necessary information and build relationships

• You will collaborate with our Clinical Advisory Committee to propose amendments to our screening criteria for Services, calling attention to new opportunities to refine definitions or categorization

• You will work with Product Engineering and operations teams as needed to support the product development process and internal operational excellence

REQUIREMENTS:

• Proficient with modern remote workforce tools like Google Sheets, Slack, Google Meet, Monday.com or other project management tools

• Self-driven, with strong communication and organizational skills

• Strong research skills, with a demonstrated attention to accuracy and detail

NICE TO HAVES:

• Experience integrating generative AI tools into your workflows

• Experience with BI reporting, data science, and/or advanced statistics

• Experience with healthcare, fitness, fintech, or e-commerce

• Experience as an account manager or customer success role

• Experience with Salesforce

This role is estimated at 20 hours/week, with an hourly rate of $40 - $55 depending on experience and skillset.

EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Project Healthy Minds will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

COVID Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.

Due to the high volume of applications received, only those selected for an interview will be contacted.