Virtual Medical Receptionist

We are looking for a virtual medical receptionist that is friendly, loves working with people, and can multitask and work in a fast paced environment. We are a growing ENT surgery medical office and looking for an experienced medical receptionist that can grow with us for the long term. We strive to provide quality care to our patients by taking care of our office staff. Our work culture is friendly and casual, but with a mindset for excellence in everything that we do.

Experience: Medical Office 1 year experience preferred but not required, willing to train; excellent computer and phone skills

Languages: Must be professionally fluent in Korean and English, fluency in Spanish is a plus

Responsibilities

• Responsible for incoming/outgoing calls with patients, appointment booking and confirmations, rescheduling, insurance verifications, general questions, and more.
• Checking patient insurance eligibility and authorizations
• Handle other administrative tasks within the operations of the medical office.
• Assistance with some billing and claims tasks.

Benefits:

• Work from home

Qualifications

• Proven experience in a medical office setting, demonstrating strong organizational and clerical skills.
• Proficient in medical administrative support, including patient service and managing medical records.
• Familiarity with EHR systems, as well as HIPAA regulations.
• Strong computer skills, including Microsoft Office and multi-line phone systems.
• Excellent communication and customer service abilities, ensuring a positive patient experience.

The salary range for this position is $59,000-$72,000. Compensation is based on experience, education, skills, and business considerations.

We provide team members with a supportive and inclusive work environment focused on health and well-being. Full-time team members are offered a comprehensive benefits package, including:

• Comprehensive Benefits: Medical, dental, and vision coverage available starting on your first day of employment.
• Life & Disability Insurance: Company-paid life insurance and long-term disability coverage.
• Retirement Savings: 403(b) plan with a generous employer match to help you plan for the future.
• Generous Paid Time Off: Paid annual vacation, sick days, personal days, and holidays.
• Healthy Meals: Subsidized organic, nutritious meals available daily.
• Professional Development: Opportunities for ongoing career growth and development within the organization.

We value applicants of all different backgrounds, experiences, and skill sets. If you think you could excel in this role (regardless of whether you meet all the qualifications), we encourage you to apply. Our client is an equal opportunity employer which means that we consider applicants for hire and make employment decisions without unlawful discrimination on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, pregnancy, military or veteran status, disability, age, genetic information, or other legally protected status. We are committed to working with and providing reasonable accommodation to job applicants who request accommodation.