Job details

Experienced Product Manager - Key Access

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Our Network Enablement and Access (NEA) team’s mission is to unlock the potential of the Plaid network by broadening and deepening our connection to data partners. We do this by providing solutions that allow our data partners to be part of the network and by providing best in class connections. By expanding and improving our connections to data providers, we are able to strengthen the Plaid network while also enabling great products and experiences.

The Key Access team is directly responsible for maintaining access to thousands of these data partners. As the Product Manager for our Key Access team, you will drive three critical initiatives. First, you will lead AI Capability Development for Integration Efficiency by collaborating with engineering, machine learning, and product stakeholders to create AI-driven tools that autonomously build and repair integrations, improving reliability and reducing manual intervention. Second, you will oversee our Integration Control Tower Development—a centralized platform providing real-time visibility into the status, health, and performance of financial institution integrations. You will gather insights, prioritize enhancements, and ensure this control tower becomes an essential resource for internal teams. Finally, you will conduct New Coverage Opportunity Analysis, prioritizing integration opportunities based on customer feedback and market trends, working cross-functionally to evaluate ROI, and guiding the roadmap to expand integration capabilities.

Responsibilities

Define the long term strategy and roadmap for Key Access, balancing the needs of our internal stakeholders with those of our customers
Collaborate with internal product teams to identify common opportunities to accelerate goals
Drive business impact by deeply understanding and addressing customer needs and those of our data partners, both directly and by working with our customer facing teams (GTM / Product)
Define how we measure success of our products and features

Qualifications

5+ years of product management experience, preferably at a platform and/or fintech company
Technical proficiency with APIs
Demonstrated ability to make data driven decisions
Demonstrated ability to drive outcomes within matrixed organizations in order to hit goals
Ability to work across large number of stakeholders and push projects forward across multiple teams
[Nice to have] Experience with AI/ML product development

$162,000 - $243,000 a year

Target base salary for this role is between $162,000 and $243,000 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here.

Plaid Glassdoor Company Review

4.2

Plaid DE&I Review

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CEO of Plaid

Zach Perret

Approve of CEO

Average salary estimate

$202500 / YEARLY (est.)

min

max

$162000K

$243000K

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What You Should Know About Experienced Product Manager - Key Access, Plaid

Are you ready to embark on an exciting journey with Plaid as an Experienced Product Manager for our Key Access team in the heart of New York? At Plaid, we believe the way people engage with their finances is on the verge of a revolutionary change, and we want you to be a vital part of it. Your role will involve driving critical initiatives that will shape the future of financial integrations. You’ll be at the forefront of AI Capability Development, collaborating with cross-functional teams to create innovative tools that enhance integration efficiency. Imagine spearheading the Integration Control Tower Development—this centralized platform will lead the way in providing real-time visibility for our financial institution integrations, making it an essential resource for all. You'll also be analyzing market trends to identify exciting new integration opportunities based on actual customer feedback. As you define our long-term strategy for Key Access, you’ll ensure we meet the needs of our internal stakeholders while keeping our customers prioritized. We are looking for someone with over 5 years of product management experience, a strong technical understanding of APIs, and the ability to make data-driven decisions. If you’re passionate about creating impactful experiences in the fintech space, then this is your chance to shine! Join us at Plaid in transforming the financial ecosystem and supporting our mission to unlock financial freedom for everyone.

Frequently Asked Questions (FAQs) for Experienced Product Manager - Key Access Role at Plaid

What does an Experienced Product Manager do at Plaid?

As an Experienced Product Manager at Plaid, you play a pivotal role in managing and enhancing the Key Access team’s initiatives. This includes leading AI capability development, overseeing the integration control tower, and conducting new coverage opportunity analysis. Your mission is to align the needs of our customers and data partners, ultimately driving our product roadmap.