Human Resources Assistant - Temporary employee

General Summary   

Works under direct supervision and fosters a productive, rewarding work environment for Penumbra employees. 

This role supports day-to-day operations of the human resources functions and duties. 

The Human Resources Assistant responsibilities include but is not limited to onboarding, staffing coordination, filing and answering general, routine employee questions promptly and accurately.  

Specific Duties and Responsibilities 

• Provide front desk support, answer routine questions ranging from onboarding to offboarding, and provide excellent customer service to employees and managers. 

• Respond, update and close employee inquiries (through an employee inquiry ticket system) or assign to subject matter experts.

• May conduct new employee orientation presentations to onboard new employees, ensuring the completion and accuracy of new hire documents including I-9s.

• Process and maintain all documentation required for new employees and provide assistance with benefits enrollment, timekeeping, and company policies. 

• May prepare conversion documentation and/or other offer and change letters. 

• Ensure accuracy and completeness of employee records by regularly maintaining and filing confidential employee files.

• Prepare and maintain organization charts, manage HR department calendar and meetings, as needed. 

• Assist with hiring fairs and other outreach activities, as needed. 

• Support the processing of terminations. 

• May participate in special HR projects, as needed. 

• Responsible for maintaining the HR information on the Company’s intranet.

• Respond to ad hoc information requests and prepare reports using data from the inquiry ticket system, HRIS system and Excel to support HR and other departments.  

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.

• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. 

• Ensure other members of the department follow the QMS, regulations, standards, and procedures. 

• Perform other work-related duties as assigned. 

Required Qualifications 

• Associate Degree with 1+ years of related administrative experience, or an equivalent combination of education and experience  

Preferred qualifications 

• BS degree preferred

• Previous Human Resources and medical device, pharmaceutical, biotech, or other regulated industry experience preferred 

• Customer service oriented, exhibits a positive mindset and approachable 

• Effective oral, written, verbal and interpersonal communication skills, including empathy, patience, and ability to communicate effectively across cultures and with all levels of the organization 

• Ability to work positively in a team environment 

• Basic understanding and knowledge of Microsoft Office products including but not limited to Excel, Word, PowerPoint, Teams, and Outlook  

• General HRIS knowledge and proficiency preferred • Organized and able to prioritize assignments in a fast-paced environment 

• Able to maintain high degree of discretion in matters of confidentiality

• Resourceful problem solver with a “can do” mindset 

Working Conditions 

• General office environment 

• Willingness and ability to work on site.  

• Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. 

• Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.  

• Must be able to read, prepare emails, and produce documents and spreadsheets.   

• Must be able to move within the office and access file cabinets or supplies, as needed. 

• Must be able to move between buildings and floors. 

• Requires some lifting and moving of up to 25 pounds.  

Base Pay Range Per Hour:  $20.00 – 25.00 / hour

Individual compensation will vary based on factors such as qualifications, skill level, competencies, work location and shift, and will increase over time based on meeting performance and business needs.