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Product Designer / プロダクトデザイナー (UX/UI), B2B Service

 

About PayPay / PayPayについて

PayPay is a FinTech company that has grown to over 65M (as of August 2024) users since its launch in 2018. Our team is hugely diverse with members from over 50 different countries.

OUR VISION IS UNLIMITED_

We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realize a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. We are looking for people who can embrace this challenge, refresh the product at breakneck speed and promote PayPay with professionalism and passion.

※ Please note that you cannot apply or be selected in parallel with PayPay Corporation, PayPay Card Corporation and PayPay Securities Corporation.

 

2018年にサービスを開始してから約6年でユーザー数6500万人を突破したフィンテック企業であるPayPayは約50か国の国と地域から集まった多様なメンバーで構成されています。
我々は自分たちの想像を超える未来を創るためにあえて明確なビジョンは必要ないと考えています。常にDay1であるスタンスを忘れずに、誰もが想像できないようなビジョン(未来)を実現していくのがPayPayです。
この壮大なビジョンに前向きに取り組み、他社に真似できない圧倒的なスピードでプロダクトを磨き上げ、日本のキャッシュレス決済、またそれを使用した金融ライフプラットフォームとしての普及を一気に推進することにプロフェッショナルとして情熱を持って取り組み、自ら課題発見し、周囲と協力して新しい価値創出を共に推進する仲間を募集します。

※ PayPay株式会社へご応募いただく際にはPayPayカード株式会社、PayPay証券株式会社へ併願応募はご遠慮いただいております。ご了承ください。

 

 

Job Description /  業務について

PayPay Product Designers are committed to eliminating user inconvenience and providing new value at all touch points originating from payments, not just only QR code payments.
PayPay is looking for a Product Designer who will join us to promote product creation that puts user experience top priority.

PayPayのデザイナーはQRコード決済だけではなく、支払いを起点としたすべてのタッチポイントでユーザーの不便を解消し、新しい価値を提供することに全力を尽くしています。
私達と一緒にユーザー体験を第一に考えたプロダクトづくりを推進するデザイナーを募集します。

Team Mission

"PayPay for Business" (Web and App) is a tool provided for PayPay's merchants. It primarily supports smooth and efficient store operations and communication with customers, aiming to maximize sales and customer acquisition. 

 

Position Overview

Join a project and work with engineers, product managers, and senior designers to develop new features and improve existing features that put user experience as top priority.
Experience various challenges to deliver a new financial experience to users.

  • Design the total UX/UI for app/web tools for PayPay merchants.
  • UX flow and UI design based on concept
  • Conduct quantitative and qualitative research and analysis using questionnaires and interviews
  • Analyze and suggest improvements using numerical analysis tools

Responsibilities

  • Work closely with engineers, product managers, and other roles together with Senior Product Designer in order to commit to projects from UX design to UI design.
  • Deep understanding of the concept and requirements, proposing a UX flow that considers inclusiveness, comprehensiveness, and consistency, and finalizing the UI design.


Qualifications

  • More than 3-5 years of hands-on professional experience in mobile app (iOS/Android) or Web services UX/UI design.
  • Experience in UX/UI design using Figma and Adobe
  • Hands-on experience in product release, effectiveness measurement, and product improvement
  • Business level of Japanese language (written, verbal)
  • Experience in using PayPay application


Preferred qualifications

  • Hands-on experience in design utilizing HCD (Human Centered Design) and design thinking
  • Experience in managing in-house services
  • Conversational level in English
  • Experience in designing services for B2B


Ideal candidate profile

  • Flexible and like to take on new challenges
  • Ability to identify issues on their own and propose ways to improve them.
  • Team-oriented and able to communicate smoothly with other professionals
  • Willingness to learn and ability to positively receive feedback from others and make improvements.

 

ミッション

「PayPay for Business」(Web ・アプリ)は、PayPayの加盟店向けに提供するツールです。主に、店舗運営や顧客とのコミュニケーションを円滑に効率的に行えるようサポートし、売上と集客の最大化を目指します。


業務内容

プロジェクトにJoinして、エンジニアやプロダクトマネージャー、シニアデザイナーと共に、ユーザー体験を第一に考えた新機能の開発や、既存機能の改善を行います。
ユーザーに新しい金融の体験を届けるための様々なチャレンジが可能です。

  • PayPay加盟店向けアプリ/WebツールにおけるトータルなUX/UIデザイン
  • コンセプトを元にしたUXフロー、UIデザイン
  • アンケートやインタビューを用いた定量・定性調査、分析
  • 数値分析ツールを用いた分析と改善の提案


責任範囲

  • Senior Product Designerと共に、エンジニア、プロダクトマネージャーなど他のロールと密に連携し、UX設計からUIデザインまで、プロジェクトにコミットしていただきます。
  • コンセプト、要件を深く理解し、包括性、網羅性、一貫性を考慮したUXフローの提案、UIデザインのファイナライズまでを行っていただきます。

必要な経験/スキル

  • 3~5年以上のモバイルアプリ(iOS/Android)、またはWebサイトのUX/UIデザインの実務経験
  • Figma、Adobeを用いたUX/UIデザインの実務経験
  • プロダクトのリリース、効果測定、改善の実務経験
  • ビジネスレベルの日本語(文章、会話)
  • PayPayアプリを利用したことがある

あると望ましい経験/スキル

  • HCD(人間中心設計)やデザイン思考を活用したデザインの実務経験
  • インハウスでの自社サービス運用経験
  • 英語が日常会話レベルで可能
  • B2B向けサービスのデザイン経験


求める人物像

  • 柔軟性があり、新しいことへのチャレンジが好きな方
  • 自ら課題を発見し、改善方法を提案する力のある方
  • チームワークを重視し、他職種とのコミニュケーションを円滑に行える方
  • 学ぶ意欲があり、周囲からのフィードバックを前向きに受け取り改善ができる方

 

PayPay 5 senses


Working Conditions 

Employment Status

  • Full Time

Office Location

Work Hours

  • Super Flex Time (No Core Time)
  • In principle, 10:00am-6:45pm (actual working hours: 7h45m + 1h break)

Holidays

  • Every Sat/Sun/National holidays (In Japan)/New Year's break/Company-designated Special days

Paid leave

  • Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire)
  • Personal leave (5 days each year, granted proportionally according to the month of employment)
    *PayPay's own special paid leave system, which can be used to attend to illnesses, injuries, hospital visits, etc., of the employee, family members, pets, etc.

Salary

  • Annual salary paid in 12 installments (monthly)
  • Based on skills, experience, and abilities
  • Reviewed once a year
  • Special Incentive once a year *Based on company performance and individual contribution and evaluation
  • Late overtime allowance, Work from anywhere allowance (JPY100,000)

Benefits

  • Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
  • 401K
  • Language Learning support
  • Translation/Interpretation support
  • VISA sponsor + Relocation support

 

待遇・条件

雇用形態

  • 正社員

勤務地

勤務時間

  • スーパーフレックス制(コアタイム無し)
  • 原則:午前10時~午後6時45分(実働7時間45分+休憩時間 1時間)

休日

  • 土日祝日、年末年始および会社指定日

休暇(法定休暇および会社福利厚生)

  • 年次有給休暇(初年度14日間、入社月に応じて按分付与。入社日から使用可)
  • パーソナル休暇(毎年度5日間、(毎年度5日間付与/初年度入社月により3日間もしくは5日間付与)
     ※PayPay独自の特別有給休暇制度で、本人/家族/ペットなどの病気/ケガ/通院付き添い等にご使用頂けます。

給与

  • 年俸制(一部固定残業代含む)
  • 経験、スキル、業績、貢献度に応じ当社規定により決定
  • 毎年1回見直し
  • 会社業績および個人貢献度により特別一時金(インセンティブ)を支給(年1回)
  • 時間外勤務手当、深夜勤務手当、在宅勤務手当(年10万円)有

ベネフィット

  • 社会保険(健康保険、厚生年金、雇用保険、労災保険)
  • 企業型確定拠出年金制度
  • 語学学習のサポート
PayPay Glassdoor Company Review
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CEO of PayPay
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Ichiro Nakayama
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Average salary estimate

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$60000K
$90000K

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What You Should Know About Product Designer / プロダクトデザイナー (UX/UI), B2B Service, PayPay

Are you a talented Product Designer looking for your next big opportunity? At PayPay, a leading FinTech company that is reshaping the payment landscape, we are on the lookout for a passionate individual to join our team as a Product Designer (UX/UI) for our B2B services! With over 65 million users since our launch in 2018, we believe in embracing challenges and fostering creativity without limits. As a Product Designer at PayPay, your mission will be to enhance user experiences by streamlining functionalities across our platforms, including payment methods beyond just QR codes. You will collaborate with engineers, product managers, and senior designers to design and refine features that prioritize user satisfaction. Your responsibilities will encompass conducting research, analyzing user flows, and creating visually appealing UI designs that resonate with our users’ needs. It’s all about crafting a seamless journey for our merchants and their customers. If you thrive in a dynamic environment where every day presents a new challenge and are excited about designing innovative solutions, we want to hear from you! Join us at PayPay, where your creativity and professional insights will drive exceptional financial experiences in Japan, as we break boundaries with our unique products and services.

Frequently Asked Questions (FAQs) for Product Designer / プロダクトデザイナー (UX/UI), B2B Service Role at PayPay
What responsibilities does a Product Designer at PayPay have?

As a Product Designer at PayPay, you will be responsible for enhancing the user experience of our B2B services. This includes collaborating with cross-functional teams to develop and refine features, conducting user research, and applying your UX/UI design skills: focusing not only on aesthetics but also on problem-solving to eliminate user inconveniences across platforms.

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What qualifications do I need to apply for the Product Designer position at PayPay?

To apply for the Product Designer role at PayPay, candidates should have 3-5 years of professional experience in mobile app or web services UX/UI design. Proficiency in tools like Figma and Adobe is vital. Additionally, a strong understanding of user-centered design principles and business-level Japanese communication skills are required.

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What type of work environment can I expect as a Product Designer at PayPay?

As a Product Designer at PayPay, you can enjoy a remote work environment with the flexibility to work from anywhere in Japan! Our Super Flex Time system allows for a significant degree of autonomy in terms of your working hours, encouraging a healthy work-life balance.

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How does PayPay support professional growth for Product Designers?

PayPay is committed to supporting your professional growth. As a Product Designer, you will have opportunities to take on challenging projects, learn new skills, and receive constructive feedback. We provide structured guidance to help you flourish in your role, enhancing both your career and the quality of our products.

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What is PayPay’s mission for its products in relation to B2B Services?

PayPay’s mission in B2B services is to provide tools that support merchants in operating their businesses efficiently. By focusing on user experience, we aim to create a seamless interface that maximizes sales and enhances communication with customers, ultimately facilitating the adoption of cashless payments widely.

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What kind of design methodologies does PayPay prefer in their Product Designer role?

In the Product Designer role at PayPay, we value Human-Centered Design and design thinking methodologies. These approaches enable our designers to focus on creating solutions that are not only visually appealing but also highly functional and user-friendly, ensuring a top-notch experience for our users.

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Are there opportunities for language learning at PayPay for Product Designers?

Yes! PayPay offers language learning support for employees, including Product Designers. This is part of our effort to foster an inclusive environment where all team members can enhance their skills, especially in languages that enhance communication in our diverse workplace.

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Common Interview Questions for Product Designer / プロダクトデザイナー (UX/UI), B2B Service
Can you describe your design process as a Product Designer?

When answering this question, describe your typical design workflow, outlining how you gather requirements, conduct user research, develop wireframes and prototypes, and incorporate feedback from stakeholders. Emphasize the importance of user-centered design principles and maintaining clear communication with team members throughout the process.

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How do you handle feedback on your design work?

Discuss how you value feedback as a vital component of the design process. Regardless of whether it's positive or constructive criticism, elaborate on how you integrate that feedback into your design iterations, demonstrating your willingness to adapt and improve.

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What tools and technologies do you use for UX/UI design?

Mention the specific tools you are proficient in, such as Figma, Adobe XD, or Sketch. Highlight how you use these tools in different phases of the design process, including wireframing, prototyping, and user testing to develop effective design solutions.

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How do you ensure your designs are user-friendly?

Explain the methods you utilize to ensure user-friendliness, such as conducting user testing, gathering feedback, and making iterative improvements based on real user data. Stress the importance of usability testing to validate your design choices.

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Can you provide an example of a project where you improved user experience?

Prepare a specific instance where your design work had a direct impact on user experience. Describe the challenge, your design approach, the changes made, and the positive outcomes measured through user feedback or metrics.

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How do you prioritize features during the design process?

Discuss your methodology for feature prioritization, whether it’s based on user impact, business goals, or technical feasibility. Mention any tools or frameworks you utilize to help with these decisions, such as impact-effort matrices or user stories.

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What role does collaboration play in your design process?

Emphasize the importance of collaboration with team members, such as engineers and product managers, in the design process. Provide examples of how you work together to achieve the project’s goals and how different perspectives can enrich the final product.

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How do you stay current with UX/UI design trends?

Mention the resources you utilize to keep up with trends, such as design blogs, online courses, webinars, or professional networks. Discuss any communities you are part of that help you stay informed about the latest tools and methodologies.

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What is your experience with conducting user research?

Provide a summary of how you approach user research in your design process. Discuss techniques you have used, such as surveys, interviews, and usability tests, and how you compile and analyze the data to inform your design choices.

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Why do you want to work as a Product Designer at PayPay?

Express your enthusiasm for joining PayPay and how the company’s mission aligns with your interests in creating innovative user experiences. Highlight your aspirations to contribute to the financial growth of PayPay’s B2B services and be part of a dynamic, diverse team that embraces challenges.

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PayPay is a fintech company consisting of diverse members from more than 35 different countries, PayPay has acquired more than 35M users (as of Jan, 2021) in around 2 years since its service launch in 2018. Although the number of employees has al...

49 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 25, 2024

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