Slovak Speaking Customer Support for Ride-Sharing App Department

🚗 Join Our Adventure! Patrique Mercier Recruitment ES is excited to offer an opportunity for a Slovak Speaking Customer Support representative for our Ride-Sharing App Department. If you are fluent in Slovak and passionate about customer service in the tech industry, we want you to be part of our dynamic team!

In this engaging role, you will assist Slovak-speaking customers with their inquiries related to our popular ride-sharing app, helping them navigate through our services and ensuring a positive experience. Embrace the excitement of working in a fast-paced environment where your contributions truly matter. If you're ready to make a difference and grow your career in the tech industry, apply today!

Your Responsibilities

• Provide exceptional customer support to Slovak-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries about the ride-sharing app, helping them with bookings, account issues, and service queries.
• Document customer interactions and feedback accurately in our CRM system.
• Collaborate with team members to meet service level objectives and enhance customer satisfaction.
• Participate in ongoing training to stay updated on product features and service improvements.

• Fluency in Slovak (written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
• A strong commitment to providing excellent customer service.
• Experience in customer support or the tech industry is a plus but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving skills and attention to detail.
• Familiarity with ride-sharing apps and technology is a bonus.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks