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Technical Publications Editor, Principal (Cortex Research)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a Principal Technical Editor for Cortex Research, you will be honing and communicating high-quality, groundbreaking cybersecurity and threat intelligence research for Palo Alto Networks XDR & XSIAM Cortex Research Department. Your goal is to work closely with Cortex researchers and the Unit 42 publishing team to ensure our research is clearly communicated in well-produced research articles and other written, recorded and visual materials. Constant collaboration with various research groups,  Corporate Communications, Legal, and Content Marketing teams is essential to help raise the profile of our research and improve our brand visibility.

Your Impact

  • Work with researchers to ensure high-quality, accurate, well-written pieces that are ready for publication through our Threat Research Center, social media and other properties.

  • Assist researchers with understanding how to translate research into clear storytelling that resonates with media and other non-technical audiences.

  • Review pieces for clarity, accuracy, grammar, spelling, punctuation, content, brand consistency and style.

  • Make necessary corrections and/or coordinate with other teams to identify who can resolve outstanding issues in a piece.

  • Assist researchers in shaping posts in a manner aligned with SEO best practices.

  • Assist with producing metadata to accompany research posts, such as writing alt text to accompany key images. 

  • Assist with quality assurance for pieces related to Cortex  research such as landing pages, webinars, etc. 

  • Maintain awareness of when additional notification and coordination is necessary in order to responsibly disclose our research.

  • Be available to give feedback and advice to researchers and others producing content around our research.

  • Work with the publishing team to clearly communicate the status of research blogs as they move through our internal processes.

  • Work with the publishing team in our ongoing effort to improve our guidelines, processes and scheduling.

Qualifications

Your Experience 

  • 7+ years of relevant technical writing or editing in a research publication environment (academic, nonprofit or corporate) required. 

  • Native English speaker or English level equivalent to CEFR’s C2 level requirements 

  • Proven experience writing or editing cybersecurity research content, including topics such as malware, APT, vulnerabilities, incident response, penetration testing, threat intelligence briefings. 

  • Able to understand highly technical cybersecurity content and improve how it is communicated to a broad audience. 

  • Strong communicator with extraordinary writing, communication and editing skills.

  • Strong attention to detail.

  • Knowledge of SEO best practices.

  • Self-starter and highly motivated, with ability to be productive working remotely in a fast-paced, deadline-driven environment.

  • Knowledge of AP style, and a willingness to collaborate to determine a consistent style for rapidly changing industry terms. 

  • Experience in online content production.

  • Deep knowledge of Google Workspace, especially features used in asynchronous collaboration.

  • ​​Proven ability to manage communications and meet deadlines across complex, global stakeholder groups, with experience working in a multicultural environment and coordinating across different time zones.

Helpful Additional Experience

  • An advanced degree related to communications and/or cybersecurity.

  • Knowledge of WordPress and/or HTML. 

  • Experience with social media scheduling tools.

  • Experience with multimedia production.

  • Experience with Adobe Analytics, Google Analytics or similar. 

  • Familiarity with project management processes and/or software. 

 

Additional Information

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Technical Publications Editor, Principal (Cortex Research), Palo Alto Networks

At Palo Alto Networks, we're on a mission to redefine cybersecurity and we need a Principal Technical Publications Editor to join our Cortex Research team in Tel Aviv-Yafo, Israel. This exciting role is all about honing and communicating high-quality research around cybersecurity and threat intelligence. If you have a knack for storytelling and a passion for the tech industry, you'll be working closely with researchers to translate complex ideas into clear, engaging articles and materials that truly resonate with both technical and non-technical audiences. Your contributions will play a crucial role in enhancing our brand visibility through various channels, such as our Threat Research Center and social media. As a Principal Technical Publications Editor, you'll review and refine content, ensuring clarity and accuracy while adhering to brand guidelines and SEO best practices. If you thrive in a collaborative environment and are driven by a desire to make the digital world a safer place through impactful communication, this is your chance to shine. With resources for ongoing learning and personal well-being, Palo Alto Networks not only values your expertise but also supports your growth as an individual. If you're ready to take your career to the next level in a forward-thinking company that's committed to innovation, this role is the right fit for you.

Frequently Asked Questions (FAQs) for Technical Publications Editor, Principal (Cortex Research) Role at Palo Alto Networks
What are the responsibilities of a Technical Publications Editor, Principal at Palo Alto Networks?

As a Technical Publications Editor, Principal at Palo Alto Networks, your responsibilities will involve collaborating with cybersecurity researchers and the publishing team to produce top-notch research articles and multimedia content. You'll ensure that the communications are accurate, well-structured, and符合 SEO best practices. Additionally, you'll be reviewing and editing research for clarity, consistency in style, and overall quality to ensure our findings reach a broad audience effectively.

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What experience is required for the Technical Publications Editor, Principal position at Palo Alto Networks?

The Technical Publications Editor, Principal position at Palo Alto Networks requires a minimum of 7 years of technical writing or editing experience, particularly within a research publication environment. Candidates must have proven experience in communicating cybersecurity topics clearly and effectively to diverse audiences, along with knowledge of SEO best practices and strong attention to detail.

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Is remote work an option for the Technical Publications Editor, Principal at Palo Alto Networks?

Yes! At Palo Alto Networks, we encourage a flexible working environment. Although the position is based in Tel Aviv-Yafo, Israel, candidates must be self-starters capable of thriving in a remote, fast-paced environment, working collaboratively with global teams across various time zones.

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What kind of skills are essential for the Technical Publications Editor, Principal role at Palo Alto Networks?

Essential skills for the Technical Publications Editor, Principal role at Palo Alto Networks include exceptional writing and editing capabilities, a strong foundation in technical communication, and an understanding of complex cybersecurity concepts. Knowledge of AP style, SEO best practices, and familiarity with content management systems like WordPress or HTML are also important for this role.

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What opportunities for growth are available for the Technical Publications Editor, Principal at Palo Alto Networks?

Working as a Technical Publications Editor, Principal at Palo Alto Networks offers plenty of opportunities for professional growth. The company values ongoing learning and provides personalized learning programs, while also supporting employee well-being through various initiatives. You'll have the chance to advance your skills in content production and enhance your expertise within the cybersecurity domain.

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How does Palo Alto Networks support diversity and inclusion in the Technical Publications Editor, Principal role?

Palo Alto Networks is committed to fostering a diverse and inclusive workforce. The company recognizes that diverse teams drive innovation and problem-solving. In the Technical Publications Editor, Principal role, candidates can expect to be part of a collaborative environment that celebrates unique perspectives and backgrounds, ensuring everyone has a voice in shaping the future of cybersecurity.

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What is the hiring process for the Technical Publications Editor, Principal at Palo Alto Networks?

The hiring process for the Technical Publications Editor, Principal position at Palo Alto Networks typically involves initial screenings followed by interviews that may test your editing and writing capabilities, as well as your knowledge of cybersecurity topics. Candidates are encouraged to showcase their experience in technical editing and content strategy throughout the interview process.

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Common Interview Questions for Technical Publications Editor, Principal (Cortex Research)
How do you approach editing complex technical documents?

When editing complex technical documents, I start by reviewing the content for overall structure and clarity, ensuring that it logically flows from one section to the next. I focus on simplifying jargon and technical terms for non-technical audiences without losing the essence of the message. Collaboration with the original authors is crucial at this stage to maintain accuracy and integrity of the information.

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Can you give an example of a project where you improved content clarity?

Certainly! In my previous role, I worked on a cybersecurity research report that was filled with industry jargon. I rewrote sections to use simpler language and included visuals and examples to illustrate complex concepts, which helped to significantly enhance understanding among readers from diverse backgrounds. This not only improved reader engagement but also increased the report's overall impact.

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What methods do you use to ensure SEO best practices are met?

To ensure that SEO best practices are met, I conduct keyword research to identify terms that resonate with our target audience. I then incorporate these keywords naturally into headers, body text, and metadata. Additionally, I focus on creating concise, informative titles and descriptions that align with current trends and search behavior to effectively boost our content's visibility.

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How do you manage feedback from multiple stakeholders?

Managing feedback from multiple stakeholders requires clear communication and organization. I typically take notes during feedback sessions and create a priority list based on the importance of each comment. I also schedule follow-up discussions when necessary, ensuring everyone’s perspective is valued while keeping the project on track and aligned with our deadlines.

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What experience do you have with multimedia content production?

I have experience in producing multimedia content through my previous roles, where I collaborated with designers and videographers to create engaging visual and video content that complements written research. Utilizing tools like Adobe Premiere and Canva, I've been involved in creating infographics, instructional videos, and interactive content to enhance our publications.

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How familiar are you with content management systems like WordPress?

I am quite familiar with WordPress and have used it extensively in previous roles to publish and manage content. I understand how to create posts and pages, optimize them for SEO, and manage multimedia elements. Additionally, I’ve worked on customizing themes and using plugins to enhance content functionality.

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How would you handle a situation where two researchers have conflicting viewpoints?

In a situation with conflicting viewpoints, I would facilitate a discussion between the researchers to openly air their opinions while maintaining a respectful environment. My role is to mediate the conversation, encouraging them to focus on the data and evidence that supports their claims while striving for a resolution that aligns with our publication’s integrity and objectives.

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Why is it important to tailor research content for different audiences?

Tailoring research content for different audiences is crucial because each audience has varying levels of understanding and technical expertise. By adapting the language, depth of detail, and presentation style, we can ensure that important findings are effectively communicated, ultimately increasing engagement, comprehension, and the potential impact of our research.

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What is your experience with managing tight deadlines?

I have a proven track record of managing tight deadlines by prioritizing tasks and maintaining a disciplined workflow. I set milestones to break down larger projects into manageable chunks, which allows for better tracking of progress. I also utilize project management tools to keep the team aligned, ensuring deadlines are consistently met without compromising quality.

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How do you stay current with trends in cybersecurity and technical writing?

To stay current with trends in cybersecurity and technical writing, I follow industry blogs, participate in webinars, and engage in professional networks. I also make a point to read recent publications and join discussions related to emerging threats and communication strategies. Continuous learning fuels my ability to produce timely and relevant content.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, remote
DATE POSTED
November 26, 2024

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