Associate Product Designer, Platform

New York, New York, United States

Hi, we're Oscar. We're hiring an Associate Product Designer, Platform to join our Product Design team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

Oscar's Design Org is a multidisciplinary team that seeks to examine and innovate on the entire health and insurance journey. Our practice is human-centered and data-driven, focusing on empathy, research, and consumer insights. We lead by example and with our values. 

This role is focused on the operational platform that empowers Oscar’s internal teams to deliver a markedly different healthcare experience to our members. You will help to problem solve and envision the future of a variety of feature areas, such as benefit management, plan configuration, and operational platform capabilities. Aptitude for service design and research, a healthy appetite for experimentation and applying AI towards solutions are key to this role. Collaborating with various stakeholders - from operational teams to plan designers - is of equal importance. You will be involved in crafting our long term strategy for our insurance platform on which Oscar operates. Lastly, a deep-rooted passion for powerful yet approachable UI, and a keen understanding of business goals are indispensable. 

You will report to a Group Product Design Manager.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $119,200 - $156,450 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities

• Define the experiences for Oscar’s users, enabling a wide array of use cases that contribute towards providing exceptional care in support of Oscar’s mission to make a healthier life affordable and accessible to all
• Understand the product’s users and their journeys, advocating for their needs and pain points in product work
• Contribute to the design process and partner closely other product designers along with cross-functional peers like product managers, engineers, operational and business stakeholders to drive clarity around strategy and alignment on solutions  
• Collaborate with other product designers across the organization with feedback during critiques and thoughtful contributions to the design team at large  
• Contribute to or execute user research and usability testing with a clear focus on generating actionable insights to drive informed design decisions
• Design visually compelling experiences for all users and contribute to the Oscar design language system (Anatomy)
• Bring the Oscar brand to life in product experiences
• Compliance with all applicable laws and regulations 
• Other duties as assigned

Qualifications

• 1+ years of continuous experience in Product/UX Design
• 2+ concrete examples of designing and shipping complex web and mobile interfaces

Bonus Points

• Experience with the healthcare space 
• Storytelling techniques such as animated prototypes or user flow diagrams  
• Interest in design ethics, accessibility, and other topics relevant to the healthcare space
• Genuine and inquisitive, humble yet determined
• Evidence of contribution to internal tools, system workflows, and power-user interfaces
• Proven record of navigating technical constraints to deliver design solutions   
• Experience with user research and prototyping 
• Ability to translate requirements, goals, and research into simple and useful UI

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.